We have our own check-in software. So usually, proof of your identity is sufficient. To avoid any misunderstandings, it's always best to bring a printed version of your voucher or show the confirmation email from your phone.
Cancelling a booking for any reason can be done Easy by sending us a message. Send us a message Cancellation Conditions Explained: Cancel free of charge up to 30 days before the start of the festival We fully refund the amount of the rental and the ...
We have a great FAQ section where you can find a lot of useful information. Check here to see if you can find what you are looking for: https://festitent.com/support/ Preferably we keep in touch via mail. Why? During the festival season we are ...