We have our own check-in software. So usually, proof of your identity is sufficient. To avoid any misunderstandings, it's always best to bring a printed version of your voucher or show the confirmation email from your phone.
Canceling a booking for any reason can be done Easy by sending us a message. Relax, because you can: Cancel free of charge up to 30 days before the start of the festival We fully refund the amount of the rental and the deposit. You only pay the ...
We have a great FAQ section where you can find a lot of useful information. Check here to see if you can find what you are looking for: https://festitent.com/support/ Preferably we keep in touch via mail. Why? During the festival season we are ...