Do I need my voucher to check in?
We have our own check-in software. So
usually, proof of your identity is sufficient.
To avoid any misunderstandings,
it's always best to bring a printed version of your voucher or show the confirmation
email from your phone.
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Will I immediately receive my voucher?
You will receive your voucher via email within 24 hours of your booking if your payment has been received correctly. Did you not receive an e-mail? Be sure to check your spam folder. You can also look up the information of your booking in the ...
Why do I need to check out?
Checking out is necessary so we can check together whether your FestiTent or Festipi survived the weekend without scars. Ideally, you should leave your FestiTent or Festipi in the same condition as you received it. If we notice any damage during ...
When can I check out?
You can check out 24h/24h at our FestiTent Reception during campsite opening hours. This obviously varies from festival to festival. You can check out until 1 hour before the closing of the festival campsite. Please come to the reception and we will ...
Where / when can I check in?
You can check in 24h/24h at our FestiTent Reception during the opening hours of the festival campsite. This obviously varies from festival to festival. It is best to check the opening hours of the campsite on the festival website. Look for a bright ...
Where do I need to go when I arrive at the campsite?
One week before the festival starts, you will receive an information email from us with: practical tips where to find us contact details of the FestiTent crew. We will welcome you with open arms and guide you during your stay! Keep your eye out for a ...