When will my Deposit be refunded?

All deposits are processed in the days following the festival.
It may take up to 30 days for the refund to show up on your account/credit card.

Please take care of your FestiTent or Festipi to ensure you receive a full refund of your deposit.

Refunding your deposit means you took care of your FestiTent. That's why we love refunds!

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• How much is the deposit?

  To rent a FestiTent or Festipi, we ask for a deposit. Depending on the type of tent, the deposit amounts to:   FestiTent 1P: €50 FestiTent 2P: €100 FestiTent 4P: €150 Festipi 1/2/3P: €150 Accessories: €15-€20   This deposit will be refunded after the ...

• Why is a deposit required?

  To keep our FestiTents and Festipis in optimal condition, we count on the cooperation of all our guests. Together as a community. By asking for a deposit, rental equipment is treated better by the guests. With this deposit we ask our FestiTent Guests ...

• Will I get my deposit back if someone else damages my FestiTent/Festipi?

  You are always responsible for the materials you rent. Report vandalism immediately to the FestiTent reception and we will search for a solution together with you and report it to the police and/or festival security.

• Will I immediately receive my voucher?

  You will receive your voucher via email within 24 hours of your booking if your payment has been received correctly. Did you not receive an e-mail? Be sure to check your spam folder. You can also look up the information of your booking in the ...

• Are there any additional costs?

  We require a deposit for the rental of a FestiTent or Festipi. The deposit depends on the type of tent: FestiTent 1P: €50 FestiTent 2P: €100 FestiTent 4P: €150 Festipi: €150 Accessories: €15-€20 This deposit will be refunded after the festival. So be ...