Why haven't I received a confirmation email?

Once your booking is confirmed & your payment accepted, you will receive your confirmation email with your FestiTent voucher within 24 hours.

Didn’t receive an email? Please check your spam folder.

You can also look up the information of your booking in the FestiTent Guest Center (only when you booked through festitent.com).

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• Will I immediately receive my voucher?

  You will receive your voucher via email within 24 hours of your booking if your payment has been received correctly. Did you not receive an e-mail? Be sure to check your spam folder. You can also look up the information of your booking in the ...

• Do I need my voucher to check in?

  We have our own check-in software. So usually, proof of your identity is sufficient. To avoid any misunderstandings, it's always best to bring a printed version of your voucher or show the confirmation email from your phone.

• How can I book a FestiTent?

  Booking a FestiTent or Festipi is as Easy as 1-2-3 in our webshop! Choose the festival where you want to book a FestiTent/Festipi with or without additional accessories. Pay in advance and receive a confirmation email with your voucher. There you go, ...

• What if the festival is not on sale yet?

  When you see a festival on our website that says "See you next year!", this means that we are still in negociation with the festival. You can subscribe to our dedicated festival newsletter to receive an update once sales are open. Please send an ...

• Can I call someone if I can't find the FestiTent campsite?

  Yes! One week before the festival you will receive an information email from us with the contact details of the FestiTent crew on site. We are on site 24/24!