Why haven't I received a confirmation email?

Once your booking is confirmed & your payment accepted, you will receive your confirmation email within 24 - 48 hours

Didn’t receive an email? Please check your spam folder.

You can also look up the information of your booking in the FestiTent Guest Center (only when you booked through festitent.com).

• Related Articles

• Will I immediately receive my booking confirmation

  We try to confirm your booking within 24 hours of your booking if your payment has been received correctly. Didn't receive an e-mail? Be sure to check your spam folder or the email you have filled in during the booking process. You can also look up ...

• Do I need my voucher to check in?

  We have our own check-in software. So usually, proof of your identity is sufficient. To avoid any misunderstandings, it's always best to bring a printed version of your voucher or show the confirmation email from your phone.

• How can I book an accommodation?

  Booking your accommodation through the FestiTent platform is as Easy as 1-2-3! 1. Select the festival and choose your accommodation, with or without additional accessories. 2. Complete your payment and receive a confirmation email. 3. There you go, ...

• Where do I need to go when I arrive at the campsite?

  One week before the festival starts, you will receive an information email from us with: practical tips where to find us contact details of the FestiTent crew. We will welcome you with open arms and guide you during your stay!

• Can I call someone if I can't find the FestiTent campsite?

  Yes! One week before the festival you will receive an information email from us with the contact details of the FestiTent crew on site. We are on site 24/24!