Will I immediately receive my booking confirmation

We try to confirm your booking within 24 hours of your booking if your payment has been received correctly.

Didn't receive an e-mail?
Be sure to check your spam folder or the email you have filled in during the booking process.
You can also look up the status or information of your booking in your Guest Center.

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• Why haven't I received a confirmation email?

  Once your booking is confirmed & your payment accepted, you will receive your confirmation email within 24 - 48 hours Didn’t receive an email? Please check your spam folder. You can also look up the information of your booking in the FestiTent Guest ...

• How can I modify my booking?

  Adding extra items If you want to add something extra to your booking, you can simply make a new booking. Make sure you are logged in with the same account so that both bookings will be linked in your Guest Center. This way, everything will be Easy ...

• Do I need my voucher to check in?

  We have our own check-in software. So usually, proof of your identity is sufficient. To avoid any misunderstandings, it's always best to bring a printed version of your voucher or show the confirmation email from your phone.

• How can I cancel my booking?

  Cancelling a booking for any reason can be done Easy by sending us a message. Send us a message Cancellation Conditions Explained: Cancel free of charge up to 30 days before the start of the festival We fully refund the amount of the rental and the ...

• Will I get my deposit back if someone else damages my accommodation?

  You are always responsible for the materials you rent. Report vandalism immediately to the FestiTent reception and we will search for a solution together with you and report it to the police and/or festival security.