About your booking
How can I cancel my booking?
Cancelling a booking for any reason can be done Easy by sending us a message. Send us a message Cancellation Conditions Explained: Cancel free of charge up to 30 days before the start of the festival We fully refund the amount of the rental and the ...
How can I modify my booking?
Adding extra items If you want to add something extra to your booking, you can simply make a new booking. Make sure you are logged in with the same account so that both bookings will be linked in your Guest Center. This way, everything will be Easy ...
Will I immediately receive my booking confirmation
We try to confirm your booking within 24 hours of your booking if your payment has been received correctly. Didn't receive an e-mail? Be sure to check your spam folder or the email you have filled in during the booking process. You can also look up ...
Can I book extra accessories on the spot?
It is not possible to pay (cash or card) at the reception. All accessories have to be purchased in advance. Our crew usually tries to bring some extra accessories, but some weekends this is simply not possible. We can never guarantee spare pillows / ...
Can I book multiple accommodations in 1 order?
Sure you can! It’s actually even better to book everything at once, as this makes the check-in process smoother and ensures you don’t lose any bookings. Please note: Your reserved accommodations will not automatically be placed next to each other by ...
Why haven't I received a confirmation email?
Once your booking is confirmed & your payment accepted, you will receive your confirmation email within 24 - 48 hours Didn’t receive an email? Please check your spam folder. You can also look up the information of your booking in the FestiTent Guest ...
Are there any additional costs?
For most accommodations and accessories a deposit is required, unless the festival applies a different arrangement. The purpose of the deposit is to encourage guests to treat everything you rent with care. The deposit amount depends on the type of ...
Do you have to be with the exact number of people to book an accommodation?
No, the choice is all yours! Our accommodation options vary from festival to festival, but the most common ones are tents for 1, 2, 4, and 6 people. The capacity of each accommodation is always clearly indicated using the abbreviation “P”. For ...
Can I stay in an accommodation if I’m alone?
Of course you can! At most festivals we offer 1P accommodations. Naturally, you would book a 1P if you’re staying alone, but feel free to choose a larger accommodation if you prefer more space or comfort.
Is a camping ticket included in the price of my accommodation?
In most cases, campsite tickets are not included in the accommodation price. If they are included, this will always be clearly stated on the event page. Booking through the FestiTent platform usually only covers the rental of the accommodation. A ...
Can I book an accommodation on the spot?
It is not possible to rent an accommodation at the reception or at the festival entrance. Since we do not have payment terminals on site and cannot accept cash, all accommodations must be booked online. This ensures a smooth check-in process and ...
How can I book an accommodation?
Booking your accommodation through the FestiTent platform is as Easy as 1-2-3! 1. Select the festival and choose your accommodation, with or without additional accessories. 2. Complete your payment and receive a confirmation email. 3. There you go, ...
Popular Articles
How much does an accommodation cost?
The price of an accommodation depends on several factors, such as the location, the duration of the festival and the type of event. That’s why prices can vary from one festival to another. For a clear overview, we recommend checking the event page of ...
What is included in my FestiTent or Festipi?
There are 3 different formulas to rent a FestiTent or Festipi. Depending on which formula you choose, the following items are included in the rental price of your FestiTent/Festipi: Easy: Accommodation + lantern* Easy-Relax: Accommodation + air ...
Is a camping ticket included in the price of my accommodation?
In most cases, campsite tickets are not included in the accommodation price. If they are included, this will always be clearly stated on the event page. Booking through the FestiTent platform usually only covers the rental of the accommodation. A ...
What is a FestiTent/Festipi?
A FestiTent or Festipi is a pre-pitched accommodation at your favourite festival campsite. You can choose between single, double and four-person tents. The accommodation is yours during the entire stay at the camping. So from the moment the campsite ...
Where is my Accommodation located at the campsite?
We build the FestiTents in advance on the best spot of the campsite. We try to ideally place our FestiTent Village between the sanitary facilities and the entrance to the festival. Of course, this varies from festival to festival. When you arrive at ...