About your booking
How can I cancel my booking?
Canceling a booking for any reason can be done Easy by sending us a message. Relax, because you can: Cancel free of charge up to 30 days before the start of the festival We fully refund the amount of the rental and the deposit. You only pay the ...
How can I change my booking?
Do you prefer a larger FestiTent? Or would you like to add some chairs and a table? To book an upgrade or an accessory feel free to send us a message. You will receive a payment link from us to adjust the difference in price and complete your ...
Will I immediately receive my booking confirmation
We try to confirm your booking within 24 hours of your booking if your payment has been received correctly. Did you not receive an e-mail? Be sure to check your spam folder or the email you have filled in during the booking process. You can also look ...
Can I book extra accessories on the spot?
It is not possible to pay (cash or card) at the reception. All accessories have to be purchased in advance. Our crew usually tries to bring some extra accessories, but some weekends this is simply not possible. We can never guarantee spare pillows / ...
Can I book multiple accommodations in 1 order?
Sure you can! Your reserved accommodations will not automatically be placed next to each other by our crew on site. If you wish to have your booked accommodations next to each other, please contact our Guest Center and our crew will do their best to ...
Why haven't I received a confirmation email?
Once your booking is confirmed & your payment accepted, you will receive your confirmation email within 24 - 48 hours Didn’t receive an email? Please check your spam folder. You can also look up the information of your booking in the FestiTent Guest ...
Are there any additional costs?
We usually require a deposit for the rental of an accommodation, unless the festival requires a different method. By asking for a deposit, rental equipment is treated better by the guests. The deposit depends on the type of tent: This deposit will be ...
Do you have to be with the exact number of people to book a tent?
No, the choice is all yours! We have FestiTents for 1, 2 and 4 people and Festipis for 2 to 3 people but you can stay in the FestiTent with more or less people than indicated. Every guest that wants to stay in the accommodation has to buy a camping / ...
Can I stay in an accommodation if I’m alone?
Of course you can! We have 1P accommodations available. Logically, you book a 1P when you are alone but don't hold back if you prefer a larger accommodation
Is a camping ticket included in the price of my accommodation?
It depends of our partnership with the festival. When a campsite ticket is included in the price then this is clearly mentioned in the product speficiations. In most cases, on festitent.com you only pay for the rental of the accommodation. In that ...
Can I rent an accommodation on the spot?
It is not possible to rent an accommodation on the spot. All accommodations have to be booked in advance and through the FestiTent website (or the festival website).
How can I book an accommodation?
Booking your accommodation is as Easy as 1-2-3 in our webshop! Choose the festival where you want to book an accommodation with or without additional accessories. Pay in advance and receive a confirmation email. There you go, you're ready for a Relax ...
Popular Articles
Is a camping ticket included in the price of my accommodation?
It depends of our partnership with the festival. When a campsite ticket is included in the price then this is clearly mentioned in the product speficiations. In most cases, on festitent.com you only pay for the rental of the accommodation. In that ...
How much does an accommodation cost?
The price of an accommodation depends on several factors, such as the location, the duration of the festival and the type of event. That’s why prices can vary from one festival to another. For a clear overview, we recommend checking the event page of ...
Where is my Accommodation located at the campsite?
We build the FestiTents in advance on the best spot of the campsite. We try to ideally place our FestiTent Village between the sanitary facilities and the entrance to the festival. Of course, this varies from festival to festival. When you arrive at ...
How can I book an accommodation?
Booking your accommodation is as Easy as 1-2-3 in our webshop! Choose the festival where you want to book an accommodation with or without additional accessories. Pay in advance and receive a confirmation email. There you go, you're ready for a Relax ...
What is a FestiTent/Festipi?
A FestiTent or Festipi is a pre-pitched accommodation at your favourite festival campsite. You can choose between single, double and four-person tents. The accommodation is yours during the entire stay at the camping. So from the moment the campsite ...